Frequently Asked Questions
Everything you need to know about shopping with OAK + FORT.
What is your return policy?
We accept returns on unworn items with original tags attached within 30 days of the purchase date. Please note that jewelry, beauty products, and final sale items are non-returnable.
How long does shipping take?
Standard shipping typically takes 3-7 business days within North America. Express shipping options are available at checkout for faster delivery.
Do you offer international shipping?
Yes, OAK + FORT ships to select international destinations. Shipping costs and delivery timelines vary by region and will be calculated at checkout.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and OAK + FORT Gift Cards.
How do I care for my OAK + FORT garments?
Care instructions vary by material. We recommend checking the inner care label of each garment for specific washing and drying instructions to ensure longevity.